1. Introduction
Welcome to JD Restorations. JD Restoration Inc., doing business as JD Restorations (“JD Restorations”, “us”, “we” or “our”), operates the website https://jdrestorations.com/ (the “Service”).
This Privacy Policy applies when you visit our Service. It explains how we collect, protect and share the information that comes from your use of the Service.
We use your data to provide the Service and to improve it. By using the Service, you agree that we collect and use information as this policy explains. Unless this policy says otherwise, its terms have the same meaning as in our Terms and Conditions.
Our Terms and Conditions (“Terms”) apply to all use of the Service. Together, the Terms and this Privacy Policy form your agreement with us (the “agreement”).
2. Definitions
- Service
- means the jdrestorations.com website that JD Restorations operates.
- Personal Data
- means data about a living person who someone can identify from that data, alone or together with other information we have or may get.
- Usage Data
- is data that the Service or its systems create on their own, for example how long you stay on a page.
- Cookies
- are small files that your computer or phone stores.
- Data Controller
- means a person or company that decides why and how someone processes personal data. For this policy, we are the Data Controller of your data.
- Data Processors (or Service Providers)
- are people or companies that process data for the Data Controller. For example, we may use them to handle your data more efficiently.
- Data Subject
- is any living person that Personal Data describes.
- The User
- is the person who uses our Service. In other words, the User is the Data Subject.
3. How We Collect and Use Information
We collect several types of information for different reasons. Mainly, we do this to provide our Service, to answer your inspection requests and to improve the Service for you.
4. Types of Data We Collect
Personal Data. When you use our Service, we may ask for information that lets us contact or identify you (“Personal Data”). For example, this may include:
- your email address;
- your first and last name;
- your phone number;
- your address, state, ZIP code and city;
- cookies and Usage Data.
Property and service information. When you request an inspection, we may also ask about the property and the damage: the type of damage or service you need, whether you own the property, whether it is insured, and any description or photos you choose to share.
Text message consent records. When you choose to receive text messages, we keep a record of which consent you gave, the date and time, and the page where you gave it.
Usage Data. In addition, we may collect information that your browser sends when you visit the Service from any device (“Usage Data”). For example, Usage Data may include your IP address, browser type and version, the pages you visit, and the time and date of your visit. It may also show how long you stay on each page, your device IDs and other diagnostic data.
On a mobile device, Usage Data may also include your device type, its unique ID and IP address. Likewise, it may include your operating system and your mobile browser.
Cookies and Tracking Data. We use cookies and similar tools to follow activity on our Service and to keep certain information. Cookies are small data files that may include an anonymous ID. You can set your browser to refuse all cookies or to warn you when a site sends one. However, without cookies, some parts of our Service may not work.
Here are the types of cookies we use:
- Session Cookies
- help us run the Service.
- Preference Cookies
- remember your choices and settings.
- Security Cookies
- help us keep the Service safe.
- Advertising Cookies
- help us show you ads that may interest you.
5. How We Use Your Data
JD Restorations uses the data we collect for several reasons:
- to provide and maintain our Service;
- to answer your inspection requests, schedule appointments and keep you informed about your project;
- to tell you about changes to our Service;
- to give you customer support;
- to study how people use the Service, so that we can improve it;
- to monitor the use of our Service;
- to find, prevent and fix technical problems;
- to meet any other purpose for which you give us the data;
- to meet our duties and enforce our rights under any contract between you and us, including billing and collection;
- to send you news, special offers and general information about similar services, unless you choose not to receive them;
- in any other way we describe when you give us the information;
- for any other purpose with your consent.
6. How Long We Keep Your Data
We keep your Personal Data only as long as we need it for the reasons in this policy. We also keep it as long as we need to meet legal duties, settle disputes and enforce our agreements.
In addition, we keep Usage Data for internal analysis. Usually, we keep it for a shorter time. However, we may keep it longer when it helps us improve security or features, or when the law requires it.
7. Transfer of Data
We may move your information, including Personal Data, to computers outside your state or country. In those places, data protection laws may differ from the laws where you live.
If you are outside the United States and share information with us, we transfer that data to the United States and process it there. By accepting this policy and sending us your information, you agree to that transfer.
Still, JD Restorations takes all reasonable steps to keep your data safe and to follow this policy. Therefore, we only transfer your Personal Data to an organization or country that has proper controls in place, including controls for data security.
8. When We Share Your Data
We may share the personal information we collect or that you give us in these cases:
Law enforcement. Sometimes the law requires us to share your Personal Data. For example, we may need to answer a valid request from a public authority.
Business deals. If we or our subsidiaries take part in a merger, acquisition or asset sale, we may transfer your Personal Data.
Other cases. We may also share your information (this does not include text messaging opt-in data or consent; see Section 19):
- with contractors, service providers and other partners that support our business;
- with your insurance company, only when you ask us to coordinate your claim with them;
- to meet the purpose for which you gave it to us;
- for any other purpose we explain when you give us the information;
- in any other case, with your consent;
- when we believe it is necessary to protect the rights, property or safety of the Company, our customers or others.
9. Data Security
Your data security matters to us. However, no way of sending data over the Internet or storing it online is 100% secure. So, although we use commercially reasonable ways to protect your Personal Data, we cannot promise complete security.
10. Your Rights Under the GDPR
If you live in the European Union (EU) or the European Economic Area (EEA), the GDPR gives you certain data protection rights. For this reason, we take reasonable steps so that you can correct, change, delete or limit the use of your Personal Data.
Do you want to know what Personal Data we hold about you, or do you want us to remove it? If so, email us at contact@jdrestorations.com. In certain cases, you have these rights:
- the right to see, update or delete the information we have about you;
- the right to correct your information if it is wrong or incomplete;
- the right to object when we process your Personal Data;
- the right to ask us to limit how we process your personal information;
- the right to get a copy of your Personal Data in a structured, common and machine-readable format;
- the right to withdraw your consent at any time, when we rely on your consent to process your information.
Before we answer such requests, we may ask you to confirm your identity. Also, please note that without some basic data, we may not be able to provide the Service.
Finally, you have the right to complain to a Data Protection Authority about how we collect and use your Personal Data. For more details, contact your local data protection authority in the EEA.
11. Your Rights Under CalOPPA
CalOPPA is the California Online Privacy Protection Act. It applies to any person or company in the United States whose website collects personal data from California consumers. Such a website must post a clear privacy policy that says exactly what data the site collects and who receives it.
Under CalOPPA, we agree to the following:
- you can visit our site without telling us who you are;
- our Privacy Policy link includes the word “Privacy”, and you can easily find it on our home page;
- we will tell you about any change to this policy on our Privacy Policy page;
- you can change your personal information by emailing us at contact@jdrestorations.com.
Our policy on “Do Not Track” signals. We respect Do Not Track signals. When your browser sends one, we do not track you, place cookies or use advertising. Do Not Track is a setting in your web browser that tells websites you do not want tracking.
12. Your Rights Under the CCPA
If you live in California, you have the right to learn what data we collect about you. In addition, you can ask us to delete your data and not to sell or share it. To use these rights, you can send us the requests below.
What personal information do you have about me? If you ask this, we will tell you:
- the categories of personal information we collected about you;
- the categories of sources of that information;
- the business reason for collecting it;
- the categories of third parties that receive it;
- the specific pieces of personal information we collected about you.
You can ask for this information up to two times in any 12-month period. When you ask, our answer may cover only the data we collected in the last 12 months.
Delete my personal information. If you ask this, we will delete the personal information we hold about you as of the date of your request. We will also tell our service providers to do the same. However, after deletion, some functions that need your information may stop working for you.
Stop selling my personal information. We do not sell or rent your personal information to anyone, for any purpose, and we never sell it for money. You alone own your Personal Data, and you can ask to see it or delete it at any time. We will never treat you unfairly for using your rights.
To use your California data rights, email your request to contact@jdrestorations.com.
13. Service Providers
We may hire other companies and people to help us run the Service (“Service Providers”). These partners can see your Personal Data only to do these tasks for us. In addition, they must not share it or use it for anything else.
14. Analytics
We may use outside Service Providers to track and study how people use our Service.
15. Behavioral Remarketing
After you visit our Service, we may show you our ads on other websites. To do this, we and our partners use cookies. These cookies help us choose, improve and show ads based on your past visits.
16. Links to Other Sites
Our Service may include links to sites that we do not run, such as weather and hurricane information from official sources. If you click one of these links, you will go to that other site. Therefore, we strongly suggest that you read the privacy policy of every site you visit. We have no control over their content, privacy policies or practices, and we take no responsibility for them.
17. Children’s Privacy
Our Services are not for children under 18 (“Child” or “Children”). We do not knowingly collect personal information from Children under 18. If you learn that a Child gave us Personal Data, please contact us. Then, if we find that we collected such data without parental consent, we will remove it from our servers.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and update the date at the top of this policy. Please check this page from time to time for changes. Any change takes effect as soon as we post it here.
19. Text Messaging and Mobile Information
We send text messages only to people who give consent on our website form, and we keep a record of each consent, including the date, time and page where it was given. We use the mobile phone number you provide only to send the text messages you choose to receive: inspection scheduling, appointment reminders, insurance claim status updates and project updates for water, fire, mold, storm and roof damage services (non-marketing) and, separately and only if you opt in, offers, discounts and service updates (marketing). Each type of message is a separate, optional choice on our forms, and consent is not a condition of any purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You can opt out at any time by replying STOP to any message. Reply HELP for help. Message frequency varies. Message and data rates may apply. For more details, see the SMS Terms in our Terms & Conditions.
20. Contact Us
Do you have questions about this Privacy Policy? If so, please email us at contact@jdrestorations.com.
JD Restoration Inc. DBA JD Restorations
5514 NW 72nd Ave, Miami, FL 33166
Phone: (877) 422-9217
Email: contact@jdrestorations.com
Website: https://jdrestorations.com